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Excellent edit EDITED 1× · 1 day ago

First Class Products & Customer Support Service

Made my first order with Cobalt and the order didn’t arrive, tracking still showing that it us “out for delivery”. I placed the same order again and it arrived the next day. I contacted Cobalt customer services support and raised the first order not arrived issue. They were already aware it had not arrived, as they track all orders themselves, and reassured me they were monitoring the situation, and I would receive a full refund or replacement order. I opted for the replacement order, as after trialing the order I did receive I can say that their product is of great quality. After less than a week I received a tracking number for my replacement order, which is on its way to me now. I find it very rare to see this quality of customer service when purchasing online, and I can’t speak highly enough of Cobalt regarding this and the quality of their products. Very well packaged and very well priced. Definitely my go to company for peptides from now on. Thank you Cobalt Peptides

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Experience on Oct 17, 2026 · Posted 1 day ago

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Reply from Cobalt Peptides

1 day ago

Business

Thank you so much for taking the time to leave such a detailed review! We're sorry your first order didn't arrive as expected, but we're really pleased we could get things sorted for you. We know how frustrating delivery issues can be, which is why we keep a close eye on shipments and do our best to put things right when something goes wrong. It's fantastic to hear you're happy with the quality, packaging and service. Your kind words genuinely mean a lot to our team, and we really appreciate your patience and continued support! The Cobalt Team

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